Privacy Policy

This Privacy Policy explains how LITEMOB PTE. LTD. (UEN 202445523H) (“we”, “us” or “our”) collects, uses, discloses and protects personal data when you visit litemob-sg.com, use our web and mobile applications, or otherwise interact with us (together, the “Services”). We are committed to complying with the Personal Data Protection Act 2012 of Singapore (“PDPA”).

1. Personal data we collect

We may collect the following categories of personal data:

• Information you provide: your name, email address, phone number, company name and the content of messages you send us; account details such as username and password if you register for one of our applications; and billing details if you purchase a paid service.
• Information collected automatically: IP address, device and browser type, operating system, language settings, pages viewed, referring URLs, dates and times of access, and similar technical and usage data.
• Cookies and similar technologies: small files stored on your device that help our Services function, remember your preferences and understand how the Services are used.
• Information from third parties: where permitted by law, data from service providers such as payment processors, app stores, analytics providers and advertising partners.

2. How we use personal data

• to provide, operate, maintain and improve our Services;
• to create and manage user accounts and authenticate users;
• to respond to enquiries and provide customer support;
• to process payments and send transaction-related communications;
• to measure the performance of our Services and of advertising campaigns;
• to send service announcements and, where you have consented, marketing communications;
• to detect, prevent and address fraud, abuse, security incidents and technical issues; and
• to comply with applicable laws, regulations and legal processes.

3. Consent

We collect, use and disclose personal data with your consent, or as otherwise permitted or required under the PDPA or other applicable law. You may withdraw your consent at any time by contacting us. Withdrawal of consent may affect our ability to provide some Services to you.

4. Disclosure of personal data

We do not sell your personal data. We may disclose personal data to:

• service providers who perform services on our behalf, such as hosting, cloud infrastructure, email delivery, analytics, customer support and payment processing, under obligations of confidentiality;
• professional advisers such as lawyers, auditors and accountants;
• government or regulatory authorities, law enforcement or courts, where required by law; and
• a successor entity in connection with a merger, acquisition, restructuring or sale of assets.

5. Cookies

You can control cookies through your browser settings, including blocking or deleting them. Disabling certain cookies may affect how the Services work.

6. Transfers outside Singapore

Our service providers may store or process personal data outside Singapore. Where we transfer personal data outside Singapore, we take appropriate steps to ensure that the recipient provides a standard of protection comparable to that under the PDPA.

7. Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required for legal, accounting or business purposes. When no longer needed, personal data is deleted or anonymised.

8. Security

We implement reasonable administrative, technical and physical security arrangements to protect personal data from unauthorised access, collection, use, disclosure, copying, modification, disposal or similar risks. However, no method of transmission or storage is completely secure.

9. Your rights

Subject to the PDPA, you may request access to the personal data we hold about you and information about how it has been used or disclosed in the past year, and you may request correction of any error or omission. To make a request, contact us using the details below. We may charge a reasonable fee for access requests, and will inform you of the fee in advance.

10. Children

Our Services are not directed to children under 13, and we do not knowingly collect personal data from children under 13. If you believe a child has provided us with personal data, please contact us so that we can delete it.

11. Third-party links

Our Services may contain links to third-party websites or services. We are not responsible for their privacy practices, and we encourage you to review their privacy policies.

12. Changes to this policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised effective date. Where changes are material, we will take reasonable steps to notify you.

13. Contact us

If you have any questions, requests or complaints about this Privacy Policy or our handling of personal data, please contact our Data Protection Officer:

Data Protection Officer
LITEMOB PTE. LTD.
65 Chulia Street #25-03
OCBC Centre
Singapore 049513
Email: contact@litemob-sg.com
Phone: +44 7762 496601